Shipping Policy

1. General Shipping Information:

1) We will arrange the shipment every Wednesday. (For orders which we will ship from amazon EU/US/JP warehouse, the shipment will be arranged every day. )

2) We cannot ship items to P.O. Boxes, APO/FPO/DPO addresses.

3) Shipments subject to carrier performance restrictions. This includes but is not limited to; severe weather, natural disasters, and other conditions beyond our control. 

4) In addition to transit time, there may be processing time. 

2. What countries do you ship to?

  • Please note that the EarFun Air Pro SV is shipped from our factory in China, so please be patient. Thank you for your support.

Due to global logistic issues, we've closed shipments to the following countries: Netherlands/Belgium/Luxembourg/Czech Republic/Slovakia/Turkey/Australia/ Ukraine/Thailand/Singapore/Philippines. You can also purchase EarFun products via authority shop offline in your country. Sorry for all the inconvenience.

Dispatches From Local Warehouse in EU/USFreightShipping Time
Austria, Bulgaria, Cyprus, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Malta, Portugal, Slovenia, Spain, Sweden, United Kingdom, United StatesFREE2 - 8 Business Days
Greece, Romania
FREE20 - 25 Business Days
Dispatches From Local Warehouse in AsiaFreightShipping Time
Hong Kong, MacauFREE
[Except Speakers]
3 Business Days
South Korea, Taiwan5 Business Days
8 - 10 Business Days

New Zealand7 - 20 Business Days
Vietnam10 - 20Business Days
Norway10 - 12 Business Days
United Arab Emirates13 - 16 Business Days
Switzerland20 - 30 Business Days
Croatia, Israel, Mexico, Puerto Rico, Ukraine
20 - 40 Business Days
Saudi Arabia3 - 10 USD15 - 16 Business Days
South Africa14 - 16 Business Days
Chile, Indonesia
15 - 25 Business Days
Canada20 - 30 Business Days
Brazil, Peru25 - 30 Business Days
Colombia20 - 60 Business Days

  • For Brazil, pls kindly leave your TAX ID when filling in the shipping information. 

3. Free Shipping Restrictions: 

The free shipping offer is limited to standard ground shipping and is valid only in the countries covered by Amazon US/EU/JP's logistics. Shipments are subject to the carrier on-time performance and availability. Subject to change without notice.

4. How Can I Track My Order?

If you have a account you can view your order's status under the "My Orders" tab of your account page. If you do not have an account you track your order here. You will need your order number and contact email on hand.