1. General Shipping Information:
1) We will arrange the shipment every Wednesday. （For orders which we will ship from amazon EU/US/JP warehouse, the shipment will be arranged every day. ）
2) We cannot ship items to P.O. Boxes, APO/FPO/DPO addresses.
3) Shipments subject to carrier performance restrictions. This includes but is not limited to; severe weather, natural disasters, and other conditions beyond our control.
4) In addition to transit time, there may be processing time.
2. What countries do you ship to?
- Please note that the EarFun Air Pro SV is shipped from our factory in China, so please be patient. Thank you for your support.
Due to global logistic issues, we've closed shipments to the following countries: Netherlands/Belgium/Luxembourg/Czech Republic/Slovakia/Turkey/Australia/ Ukraine/Thailand/Singapore/Philippines. You can also purchase EarFun products via authority shop offline in your country. Sorry for all the inconvenience.
| Dispatches From Local Warehouse in EU/US | Freight | Shipping Time |
|---|---|---|
| Austria, Bulgaria, Cyprus, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Malta, Portugal, Slovenia, Spain, Sweden, United Kingdom, United States | FREE | 2 - 8 Business Days |
| Greece, Romania | FREE | 20 - 25 Business Days |
| Dispatches From Local Warehouse in Asia | Freight | Shipping Time |
| Hong Kong, Macau | FREE [Except Speakers] | 3 Business Days |
| South Korea, Taiwan | 5 Business Days | |
| Malaysia | 8 - 10 Business Days | |
| New Zealand | 7 - 20 Business Days | |
| Vietnam | 10 - 20Business Days | |
| Norway | 10 - 12 Business Days | |
| United Arab Emirates | 13 - 16 Business Days | |
| Switzerland | 20 - 30 Business Days | |
| Croatia, Israel, Mexico, Puerto Rico, Ukraine | 20 - 40 Business Days | |
| Saudi Arabia | 3 - 10 USD | 15 - 16 Business Days |
| South Africa | 14 - 16 Business Days | |
| Chile, Indonesia | 15 - 25 Business Days | |
| Canada | 20 - 30 Business Days | |
| Brazil, Peru | 25 - 30 Business Days | |
| Colombia | 20 - 60 Business Days |
- For Brazil, pls kindly leave your TAX ID when filling in the shipping information.
3. Free Shipping Restrictions:
The free shipping offer is limited to standard ground shipping and is valid only in the countries covered by Amazon US/EU/JP's logistics. Shipments are subject to the carrier on-time performance and availability. Subject to change without notice.
4. How Can I Track My Order?
If you have a myearfun.com account you can view your order's status under the "My Orders" tab of your account page. If you do not have an account you track your order here. You will need your order number and contact email on hand.
