Shipping Policy

Great news! Our New EarFun Free Pro 3 now is available for following countries: Netherlands, Belgium, Luxembourg, Czech Republic, Slovakia and Turkey. Don't miss the chance to experience top-notch audio quality!

1. General Shipping Information:

1) We will arrange the shipment every Wednesday. (For orders which we will ship from amazon EU/US/JP warehouse, the shipment will be arranged every day. )

2) We cannot ship items to P.O. Boxes, APO/FPO/DPO addresses.

3) Shipments subject to carrier performance restrictions. This includes but is not limited to; severe weather, natural disasters, and other conditions beyond our control. 

4) In addition to transit time, there may be processing time. 

2. What countries do you ship to?

Due to global logistic issues, we've closed shipments to the following countries: Czech Republic/Slovakia/Turkey. You can also purchase EarFun products via authority shop offline in your country. Sorry for all the inconvenience.

Shipping from local warehouse in EU (or Aisa Warehouse):

Austria, Bulgaria, Cyprus, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Malta, Poland, Portugal, Slovenia, Spain, Sweden, Greece, Romania.

[Due to weather-related impacts, there may be delays in the delivery times of orders in Hungary and Slovenia. We appreciate your understanding.]

You will receive your order within 2-8 working days in Germany or 6-12 working days for all other countries.

[Orders shipped to Greece and Romania take 20-25 business days]

3. Free Shipping Restrictions: 

The free shipping offer is limited to standard ground shipping and is valid only in the countries covered by Amazon US/EU/JP's logistics. Shipments are subject to the carrier on-time performance and availability. Subject to change without notice.

4. How Can I Track My Order?

If you have a account you can view your order's status under the "My Orders" tab of your account page. If you do not have an account you track your order here. You will need your order number and contact email on hand.